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Privacy Statement

Mirjam Kühne — Jan 2010
The RIPE NCC respects the privacy of your personal information and is committed to protecting the personal information that you provide. This RIPE NCC Privacy Statement applies to all personal information the RIPE NCC processes, including the collecting, publication, sharing and usage of personal information.

1. Introduction

The RIPE NCC Privacy Statement describes how the RIPE NCC processes your personal data and how you can access and make changes to your personal data.

2. Processing your personal data

The main purpose for which the RIPE NCC processes personal information is to support its role as a Regional Internet Registry (RIR). The main activity to fulfil this role is the registration and administration of Internet number resources, including the maintenance of the public RIPE Database (see 2.1).

Additionally, the RIPE NCC processes personal information for the purpose of performing activities for the benefit of the RIPE NCC members or for the benefit of the RIPE community (see 2.2).

2.1. Personal data in the RIPE Database

The public RIPE Database shows registration details of Internet number resources. The records may contain contact details (name, email address, phone and fax numbers and postal address) of persons responsible for the operation of networks or routers and/or for maintaining the information in the RIPE Database.

In some cases, the RIPE NCC provides the initial registration. Subsequently, the personal information pertaining to a specific registration is provided and maintained by a person authorised by, or acting on behalf of, the person or entity to which the Internet number resources have been registered. Updating is subject to an authentication and authorisation procedure (see 5). Please note that the RIPE NCC is not responsible for data entered into the RIPE Database by third parties. The party who enters personal data is responsible for keeping all data maintained by him accurate and up-to-date, including maintaining correct contact details (see 6).

The RIPE NCC publishes the contact details as part of the registration details of Internet number resources to make it possible for the RIPE NCC and the Internet network community to contact the appropriate persons when it is necessary:

  • To secure the proper functioning of the Internet

  • To prevent or redress possible misuse of the Internet

  • To improve the quality of the data

  • To protect the information stored in the RIPE Database

  • To prevent any unauthorised modification of information stored in the RIPE Database

  • To ensure accountability for information entered into the RIPE Database

In addition to publication of the RIPE Database, the RIPE Database may be mirrored to databases operated by other RIRs. The databases of other RIRs, furthermore, may be mirrored to databases operated by the RIPE NCC. This system allows users to retrieve from the RIR in their region data on all Internet resource registrations worldwide.

The RIPE NCC also, for the purposes specified above, allows proxy access to the RIPE Database via third parties. In addition, third parties use a Near Real Time Mirror (NRTM) of the RIPE Database excluding personal information.

Where necessary for the above purposes and to comply with statutory obligations, the RIPE NCC may also keep historical data (data that was published in the RIPE Database before the record was updated) and RIPE Database update requests.

Except as described herein or when under a statutory duty to do so, the RIPE NCC does not share or transfer any personal data.

2.2. Processing your personal data for other purposes

In addition to the collection and use of personal data in relation to the RIPE Database, the RIPE NCC provides other services and activities that may require the processing of your personal information. These include:

  • RIPE NCC member services: the RIPE NCC may request contact details for RIPE NCC member services such as relationship management, accounting and billing

  • LIR Portal and RIPE NCC website ( www.ripe.net ): processing of messages, service requests and information requests

  • Mailing lists: messages including email address, date and message content are published in the mailing lists and mailing list archives to support the open and transparent RIPE Policy Development Process

  • Event registration administration for meetings, training courses and other organised events: the RIPE NCC may publish lists of attendees on a website as part of its commitment to open and transparent policy development. These lists contain the name of the attendee and their organisation, but no contact details or other personal details

  • RIPE NCC Information Services: the RIPE NCC may request contact details for purposes related to the proper function of the RIPE NCC Information Services (including Test Traffic Measurements and DNSMON), such as installation, support, maintenance, billing, relationship management and administration

    Other services: the RIPE NCC may request contact details for other services provided by the RIPE NCC to secure the proper functioning of the Internet

 

The RIPE NCC may use contact details provided in relation to all the above activities to send you relevant information on its activities and services, such as announcements on network upgrades, outages, RIPE Meetings, training courses and other organised events. The RIPE NCC may also on occasion forward public messages to a particular mailing list if it is relevant and appropriate for that list. If you do not wish to receive such messages, you can unsubscribe yourself at any time (see 5).

Data collected for the above purposes may be transferred to third parties engaged by the RIPE NCC in the provision of such services. The information shared in these cases is limited to that required for the respective purpose and is subject to those other organisations providing equivalent levels of security and protection.

In addition to the above, the RIPE NCC may register, process or transfer your personal data where such is required pursuant to a statutory duty.

3. Protection and secrecy of your information

The RIPE NCC maintains strict procedures to authenticate people’s identification and verify their right to authorise changes in the RIPE Database.

Personal data held in the public RIPE Database is available to the public. Use of the RIPE Database by members of the public is subject to the RIPE Database Terms and Conditions . The RIPE NCC operates a technical limiting process as well as an Acceptable Use Policy to prevent data mining of large amounts of personal data through use of the RIPE Database query service. People attemping to abuse this service will have their access to the RIPE Database blocked.

The RIPE NCC maintains a high level of physical security and protection for all its computer and network facilities, and, in particular, for those in which personal information may be stored.

4. Use of Cookies

“Cookies” are small files that a browser can record after visiting a website. The RIPE NCC currently uses cookies on our members’ LIR portal, including the new member registration service, on meetings registration services, on all RIPE NCC information service portals and on RIPE Labs. Cookies may be written to your hard drive when you visit a portal. These cookies are used solely to facilitate your personal use of the portal. You can disable cookies by adjusting your browser settings. However, you may not be able to use all the interactive features of the portal if cookies are disabled.

5. Accessing and changing your information

You have the right to ask that inaccurate or incomplete data relating to you is rectified. In order to fulfil our obligation, the RIPE NCC will request you to identify yourself.

RIPE NCC Members have the possibility to view their registration information with the RIPE NCC online via the LIR Portal. You may have the ability to access and change your personal data using the LIR Portal on behalf of your organisation. The RIPE NCC will help those who may have trouble modifying their own data. To prevent unauthorised access and changes to your personal data, you will have to sign in with your credentials, i.e. Reg ID, username and password.

If you are not authorised to change your personal data, please refer to the authorised person (the maintainer, i.e. the person or entity indicated on the record as “mnt-by:”). If the maintainer does not respond, you may refer to the RIPE NCC Procedure for the Removal of Personal Contact Details from the RIPE Database . The procedure describes the terms under which the RIPE NCC may remove personal data from the RIPE Database upon the request of the data subject.

If you have subscribed to any RIPE mailing lists, you are able to unsubscribe yourself at any time or change your preferences by accessing this web page:
http://www.ripe.net/ripe/maillists/index.html .

If your name has been published on the RIPE NCC website as part of the list of attendees of an event or meeting and you wish to be deleted from the list, please contact meeting _at_ ripe _dot_ net "> meeting _at_ ripe _dot_ net .

If you have questions or concerns about the accuracy or appropriateness of any other personal information held by the RIPE NCC, please contact ncc _at_ ripe _dot_ net . RIPE NCC will respond and seek to correct any problems as soon as possible.

6. Changes to this privacy statement

The RIPE NCC may change this privacy statement from time to time. The current version of the privacy statement will be available on www.ripe.net .

7. Questions or suggestions

If you have any questions, suggestions or concerns about the issues discussed in this document, please email us at ncc _at_ ripe _dot_ net .

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