
Rethinking RIPE NCC Navigation
• 5 min read
We’ve been looking at how members navigate between RIPE NCC services and where friction appears. This article shares the research and reasoning behind a new unified navigation model launching in March 2026.

It’s interesting to see how multiple LIR accounts create complexity not only for internal systems and processes, but also in the user experience. Of course, many portals need to support users switching between multiple accounts or organisations. But in this case, the account context feels especially important because it is connected to the registry model itself. Users need to understand very clearly which LIR account, sponsored resource, or member context they are working in. From a UX perspective, this makes account selection and the “You are editing” context an important part of reducing confusion and making the Portal easier and safer to use.
Great article. It also raises an interesting UX question: how do we help operators understand and react to these "grey area" events that are neither hijacks nor leaks? Detecting anomalies is one thing; making them understandable under pressure is another.
Really interesting reflection. I especially liked the point about how congestion makes the physical nature of the Internet visible. Behind traffic peaks, there are also collective behaviours: people acting at the same time, with urgency, expectations, and sometimes frustration. From a design perspective, this could open up a useful way of thinking: how can Internet measurements become more human-readable, so signals like congestion can help tell clearer stories about the impact of digital infrastructure on services, organisations, and everyday life - and support better decisions.
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