Ticketing in the LIR Portal
• 4 min read
Over the past few months, we've been working hard to provide more functionality in the ‘Tickets’ section of the LIR Portal. Now we'd like to ask the community for feedback on the improvements we've deployed and for any suggestions you may have about future enhancements.
“Hello. What if I make the request via my email, registered in the LIR contacts like I did it earlier? Will the NCC receive this request? I did it on Tuesday. but haven't got reply and cannot find this request in the ticket list in my account, but got the message from the NCC bot.”
I'm pleased to report that all of our email support channels remain valid and continue to generate tickets with our support teams! The email confirmation that you received includes the ticket number (with the format #12345). You can reply directly to the email if you have further questions or comments to add to the request.
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