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Hisham Ibrahim is the Chief Community Officer at the RIPE NCC. He leads the RIPE NCC's engagement efforts to foster a dynamic, inclusive RIPE community. He is responsible for engagement with RIPE NCC members, the RIPE community, Internet governance and training services. Hisham is active on several committees in various Network Operator Groups (NOGs), peering forums, IPv6 task forces and forums across three continents.
The benefits that improvements to our services bring to the community have to be measured against considerations of efficiency and value for money. In this report, Alvaro Vives - Technical Training and Development Team Manager for our L&D department - joins me to talk about how we balance service q…
Efforts to gather feedback and assess satisfaction contribute to creating a strong and inclusive community. By actively seeking input, understanding community needs, and optimising workflows, the RIPE NCC ensures that its offerings are relevant, valuable, and aligned with expectations.
In developing a framework for our quarterly community engagement reports series, my goal is to provide clarity and structure while delivering valuable insights to our community.
As part of the RIPE NCC’s commitment to supporting the Ukrainian technical community, we actively research and facilitate discussions about the country's Internet landscape and its resilience in wartime. Recently, we have seen inferences being drawn from changes to country codes in the RIPE Databas…
At the RIPE NCC, we tailor our engagement to the needs and abilities of each part of the community - all with the aim of making a meaningful impact on the Internet ecosystem. In this first in a series of quarterly reports, I look at the work we do in community engagement and how we measure outcomes…
The Middle East Network Operators Group (MENOG) Meeting & Peering Forum will be held on 3-4 April 2019 in Beirut, Lebanon. The Forum brings together key Internet players from all over the world, making this event the largest non-commercial, technical, educational and community-oriented activity in …
We have just concluded MENOG 17 in Muscat, Oman, which coincided with MENOG’s ten-year anniversary. It is no secret that MENOG has seen several ups and downs during the ten years since it came into existence. This journey has resulted in the accumulation of a tremendous amount of experience that ha…
The RIPE NCC academic engagement is by far one of the most gratifying and fulfilling initiatives our team in the Middle East office works on. So for we have visited six universities in three countries (Lebanon, Saudi Arabia and Oman) and we plan to visit at least two more before the end of this yea…
As our activity in the Middle East slows from now until the end of July, we take the opportunity to present a recap of the RIPE NCC's second year of operations from the Dubai office.
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“Thanks for this, Hisham! I especially liked that OKR table, linking the goals to the programme objectives.”
Thanks Michael for mentioning that. Indeed it required some work from my colleague Alena Muravska, our Programme Management Officer, and I to get the logical mapping done right to start the OKR process. I am sure you would also appreciate the addition of the environmental programme based on the feedback we heard from staff and community members including yourself.
“What are the numbers and geographic distribution of not-for-profit network operators? I can imagine that academic, research and civil society network operators would be engaging more if they are explicitly addressed together.”
I'm not entirely sure I got your question... However, the RIPE NCC has several activities for engagement with academics and researchers throughout our service region, such as RACI, free student tickets, sessions at universities fall under this. We also organise online and in-person academic sessions connected with each RIPE Meeting. Our in-house researchers also cooperate with universities all over our service region. You can read more from my colleague Gergana Petrova, our Community Development Manager: https://labs.ripe.net/author/gergana_petrova/community-development-plans-for-2023/
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